Making Development Stick
December 6th, 2012
As a provider of staff development, making development ‘stick’ is something of great interest to mch. To this end, we try and incorporate a range of activities before, during and after our training to encourage participants to remain aware of their development issues and maintain the consistent application required for genuine, lasting improvement.
A technique that has long been used by trainers is the ‘public declaration’ approach. The theory goes that if you articulate your goal to at least one other person, then you have more chance of success than if you keep the goal to yourself. The rationale for such an approach is that sharing your goal increases your accountability and thus your commitment.
However, recent research suggests that making your goals public can have the opposite effect from what you intend. One explanation for such a finding is that the very act of telling your goal to others gives you some sense that you’re closer to reaching it. Essentially, your brain is tricked into thinking you’re making progress when you’re not.
For those who like to examine the detail, the research paper in question can be found by clicking here. Alternatively a three minute TED talk summary of the research can be viewed here.
What does mch make of this? Well, our view is that development is undoubtedly a ‘contact sport’ which requires the engagement of others. The key issue is telling the right people and in a work context this often means those you work most closely with. In addition to telling them your goal, success depends on receiving specific and timely feedback so that you know when you are progressing and when you are regressing. This in turn requires high levels of trust and rapport between you and your colleagues. A piece of research which supports our thinking can be accessed here.
View comments >Melbourne by Night
December 5th, 2012

After a great tip to Australia to assist Whitelion and Open Family Australia with their staff development, it’s now a bit of a shock to be back in cold and dark Britain!
View comments >Do you have the happiness advantage?
September 4th, 2012
A common held view is that happiness follows on from success – achieve a goal and you will become happy. Recent research published in the Harvard Business Review suggests the opposite is true: those with a positive mind-set are more likely to perform better in the face of a challenge. Furthermore, while our genetic make-up and our environment undoubtedly contribute to how happy we are, the research suggests well-being is surprising malleable – simple practices, consistently applied can have a dramatic impact.
Click here for a full overview of the research and the simple practices that can improve well-being.
Research such as this has led to the term ‘positive intelligence’ becoming more and more common. For those that would like to find out more about this area, Shirzad Chamine’s book, ‘Positive Intelligence’ is a good place to start. Shirzad’s website also offers two free (and short) assessments which may give you an indication as to your current state of well-being.
View comments >Are You Left Brained or Right Brained?
August 10th, 2012
During our training courses in areas such as emotional intelligence and communication, the issue of our brains often comes up. A common starting point is when a participant says something like;
“I’m very ‘left’ brained, which makes it difficult for me to communicate with my boss who is very ‘right’ brained.”
The left part of your brain is often considered responsible for emotion and language, while the right is concerned with reason. The reality though appears to be far less straight forward. To find out more, have a look at the following animation from the RSA.
View comments >Breaking Down the Elevator Pitch into Words
May 10th, 2012
In a blog post earlier this year, I wrote about the importance of the ‘Elevator Pitch’ - the ability to explain what your organisation does (and why it is important) in just a few seconds.
Are there benefits in being even more concise? Can your organisation be summarised in just a few words, rather than a few sentances?
mch believes there is value in trying to be more concise. To this end, we continually ask all our clients to nominate just three words which they believe best describes mch. We have summarised all these words in a word cloud, which can be viewed below. In essence we have found it very useful in finding out how we are perceived by those that really matter - our clients.
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