Blog

Making Business Better with Formality and Quirkiness

November 21st, 2023

mch has always tried to operate a four-fold approach to business. We believe sustainable success lies in resonance and harmony between:

1. Providing a great service to clients
2. Treating people well: those who work for and with us
3. Having a positive impact on wider society
4. Minimising mch’s negative environmental impact

How we formalise this approach is detailed in the Corporate Social Responsibility reports we publish every year. mch is committed to sharing the steps it is taking to develop its four-fold approach further. In keeping with its culture, these steps can be both formal and quirky. Here is an example of each:

The Formal

mch has recently become part of the Better Business Act Coalition. This coalition aims to change the law that governs how businesses act. Specifically, the aim is to amend part of the current Companies Act to ensure businesses are legally responsible for benefiting workers, customers, communities and the environment, while delivering profit.

In signing up to the coalition, mch has voluntarily changed its governing documents, so it now has the legal responsibilities the coalition wants all businesses to have.

Ideally, all businesses would voluntarily choose to do the same. Realistically though, change will require a collective effort, which is why mch is supporting this campaign for government to make change mandatory.

The Quirky

The proposed Better Business Act aims to empower directors to exercise their judgement in weighing up and advancing the interests of all stakeholders. To help with this process, mch has (informally) enlisted the help of two new Directors:

(i) My recently seeded wildflower meadow

To help biodiversity, I recently converted a part of my garden into a wildflower meadow.

(ii) The Garibaldi fish

For various reasons, this is one of my favourite animals.

By bringing the meadow and the Garibaldi fish onto the Board, mch hopes to make better decisions, particularly in relation to the environment. When faced with both strategic and operational issues, it is hoped that better decisions will be made, simply by asking ourselves;

“What would be in the best interests of the wildflower meadow?” Or “What would the Garibaldi fish prefer?”

If this proves successful, more Board members may be added, to help broaden our perspectives further, particularly in relation to social issues. If you can see the value of such a thought experiment, who or what would you add to your Board to better represent the environment and broader society?