communication
As a participant in our Communication training, you will obtain the key skills to be an effective communicator.
In addition to core skills such as active listening and effective questioning, you will become more able to tackle potentially difficult situations such as giving and receiving feedback and influencing with integrity.
The training will also enable you to become more adept at non-verbal communication. What a person’s choice of words tells you about their values is also reviewed, together with the benefits of tailoring communication to a person’s personality type.
To finish, communication ideas from sport, nature and personal relationships are considered and their relevance to the working environment explored. Download course PDF.
The training can also be tailored through the inclusion of additional elements such as role plays. For more information on tailored training, click here.
Please have a look at our Resource Centre, which has free tools and techniques for improving communication.
