tools + briefings
Increasing positive impact through sharing useful information and good practice.
Our experience in working with many different organisations suggests that many intrinsic terms, such as mentoring and emotional intelligence are not always widely understood. Furthermore, we have found that it is common for individuals to be placed in mentoring, management and leadership positions without the time and development opportunities required to master their new role.
Such scenarios have prompted this section of the resource centre. Contained are explanations on key terms together with distinct tools and techniques which we hope will be of use to your development.
Over the months ahead, mch will be adding to the resources. To keep informed, sign up using the link at the bottom of the page.
tools and techniques
An Insight into Motivation - The Skill-Will Matrix
This document outlines how the skill and willingness of a person can inform the best way to motivate them.
Multiple Intentions of Messages
This document suggests how you can improve your communication skills through awareness of the multiple intentions behind messages you give and receive.
Being Aware of Preconceptions
This document illustrates how preconceptions can be a barrier to effective communication.
Questioning Traps to Avoid
Key lines of questioning that all managers, coaches and mentors should avoid.
briefing notes
The Importance of Organisational Culture to Success
An outline of what we mean by organisational culture, its role in performance improvement and how it can be developed.
What is Emotional Intelligence?
An overview of emotional intelligence and its importance to management, mentoring and leadership.
What is Mentoring?
An overview of the characteristics of mentoring and the qualities and beliefs required of both mentors and mentees.
The Difference between Mentoring and Other Professional Relationships
Clarifying the differences and relationship between mentoring and other professional relationships, such as coaching.
