the mch privacy policy
At mch we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. Our Privacy Policy has been provided and approved by internet law specialists LegalCentre.co.uk.
We do update this Policy from time to time so please do return and review this Policy regularly.
information we collect
In operating our website we may collect and process the following data about you:
- Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Information that you provide by filling in forms on our website.
- Information you provide when you communicate with us for any reason.
use of cookies
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to analyse statistical information regarding the use of our website.
Such information will not identify you personally it is statistical data about our visitors and their use of our site.
In line with current legislation, mch does not use cookie files to track data.
use of your information
The information that we collect and store relating to you is primarily used to enable us to provide and improve our services to you. In addition, we may use the information for the following purposes:
- To provide you with information that you request from us.
- To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous engagement.
We will not pass on any data to third parties. All data used is purely to provide information of interest to our existing clients and site visitors who are interested in our services.
storing your personal data
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
disclosing your information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries and our holding company.
We may also disclose your personal information to third parties:
- Where we sell any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
third party links
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
contacting us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us by:
email: info@mchpositiveimpact.com
post: Melbourne House, 45 Durley Park, Oldfield Park, Bath BA2 3NT
